Employer News Flash!
Now members can choose electronic ID cards
A new feature is available to your employees that gives them the option to choose electronic ID cards only, rather than getting a hard copy card in the mail. They’ll get this electronic-only option when their plan renews for 2018. If they choose this electronic option, they’ll use our mobile app, Anthem Anywhere, to access their ID card on a smartphone. This works even when there is no internet connection. Our electronic ID cards look just like our physical cards, so members will no longer need to carry a plastic card in their wallet.
Today, members can use the Anthem Anywhere app to get their electronic ID cards, but we still mail them an ID card. Once the new program launches, they’ll no longer get physical cards, if they select the electronic-only option. Of course, members who prefer hard copy ID cards will continue to have that option.
When visiting a doctor or other health care provider, members can show either an electronic or a physical ID card. Either is fine to use. And if the provider’s office needs a copy of the card, members can email or fax a copy right from the Anthem Anywhere app.