FREQUENTLY ASKED QUESTIONS FOR EMPLOYEES
Outstaffing is committed to continuous improvement to the services we offer our employees. We understand that you may have questions. Check out the FAQs and answers. If you don't see your question here, please submit your question and we will get back to you with an answer, usually within the same day.
Access FAQs
If you have forgotten your password, go to the login screen on the Paylocity website and click on the “Help” link at the top right, and select “Forgot Password”. If you have forgotten your User ID or have been locked out of Paylocity for too many failed login attempts, you may request a password reset by giving us a call during regular business hours.
Payroll Online will give you secure access to your personal payroll data and allow you to make changes to your employee information. If you have NOT setup a Paylocity account during your new hire process, in order to access Payroll Online you must first register. You will need to provide your Company ID, then just answer the questions as prompted to complete your registration. (For more information please see the Self Service Employee Log In Document and the Self Service Portal Document.)
General FAQs
Your business owner has aligned with Outstaffing in a co-employment relationship that transfers a portion of payroll and HR responsibilities associated with employees to the co-employer. The structure of this relationship allows Outstaffing to offer better benefits and benefit options to you. Your business is still your principle employer, but for federal and state tax and payroll purposes, Outstaffing is federally identified as your employer.
Payroll FAQs
SB 7 Virginia Minimum wage
The Minimum wage increases to $12.00 per hour effective January 1, 2023; to $13.50 per hour effective January 1, 2025; and to $15.00 per hour effective January 1, 2026. For January 1, 2027, and thereafter, the annual minimum wage shall be adjusted to reflect increases in the consumer price index.
Sometimes contact information changes, and it’s easy to forget to let folks know. It’s important that, if any of your contact information changes (e.g., phone numbers, email addresses, business/home addresses), you notify Outstaffing by email or phone so that we can update our records. By following this important procedure, Outstaffing will be able to contact you when needed without delays.
Outstaffing operates a bi-weekly payroll: you are paid every other Friday via direct deposit (Please see the Payroll Calendar). Direct deposit is more timely, reliable, and secure than receiving a paycheck by mail. We can deposit your bi-weekly paycheck into one or multiple bank accounts, either a checking or savings account, as you wish. To change your direct deposits, just complete the Direct Deposit Authorization and return it with a voided check or other bank document.
As an active employee, you can access and download your pay stubs and/or W2 forms at any given time. Login to the secure Payroll Online website, at the Paylocity Self-Service Portal, simply click on “PAY” and you will be taken to a page with the options to see and print your pay stubs, pay summaries as well as your W2 forms. Go to Payroll
Outstaffing operates a bi-weekly payroll: you are paid every other Friday via direct deposit.
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- If you are salaried, you do not need to submit time sheets.
- If you are paid by the hour, report your hours to us weekly or bi-weekly, according to your supervisor’s preference.
- Email or fax your time sheet to us before noon on Mondays. Your supervisor must approve your hours. If you email the time sheet, copy it to your supervisor; if you fax it, both of you must sign it.
- If you work a standard number of hours every week, you may ask your supervisor to pre-approve your weekly schedule with the Fixed Hours Authorization form.
Please note: we offer time sheets that can be filled out in Adobe Reader before printing and faxing or emailing:
WEEKLY TIME SHEET: In/Out Tracking Project Tracking
BI-WEEKLY TIME SHEET: In/Out Tracking Project Tracking
RELATED INFORMATION: Invoicing and Payroll Cycle.
Paylocity Mobile is a free application that brings secure, convenient, Self Service functionality to your smartphone or tablet. This new app connects employees with individual payroll and human resource information like never before with unprecedented accessibility. This convenient option provides users with secure, 24/7 access to their individual payroll and human resource information no matter their location.
Users can gain access to the app in 3 easy steps: 1. Download the app from the Apple App Store or the Google Play Store. 2. Log in using your Web Pay Company ID, User Name and password credentials, as you normally would.* 3. Accept the Paylocity Mobile Terms and Conditions and start exploring the app, today!
*New user account registration and/or resetting forgotten passwords must be initiated from the Web Pay full site and are not currently available options on the mobile site.
To view a Quick Start Guide with easy to follow instructions for first time Paylocity Mobile users, click here: Quick Start Guide.
Have you ever wondered what your net take home pay would be if you took out more taxes, or got a pay raise? What about more insurance? How would that affect your take-home pay? Now you can find out in “real time” with the Check Calculator. Go ahead – experiment with it. You can’t hurt anything. It’s simply a modelling tool to help you make financial decisions. Simply login to the secure Payroll Online website and look under the Payroll menu for the Check Calculator! (One hint: uncheck “Block recurring earnings” before you start or it will give you zero earnings). Go to Payroll Online
Tax FAQs
If you need to change your tax withholdings all you need to do is complete and send Outstaffing new forms. All tax forms are located in the Forms Library under Tax Forms.